Frequently Asked Questions

  • Procedures

    Q: How do I submit a work request?
    A: Report Facilities Work Issues Schooldude

    Q: What kinds of Work Requests can I make?
    A: Any Maintenance, HVAC, Custodial, Grounds or Building Projects.

    Q: How long does reporting a problem take?
    A: On average about 30 seconds.

    Q: I have an urgent issue, who can I contact?
    A: For things needing immediate attention (power outage, flooding, safety concerns, etc.); Please contact 587-SAFE

    Q: I have a medical emergency or fire, who should I contact?
    A: Dial 911 and follow your standard safety procedures. Please contact 587-SAFE

    Q: I have re-occurring issues or concerns about recent or future repairs, who should I talk to?
    A: You can contact the Maintenance Director. Travis McNaughton 580-603-4433

    Repairs

    Q: My air conditioning is not cooling properly, how should I report it?
    A: Report Facilities Work Issues Schooldude

    Q: My heater or boiler is not heating properly, how should I report it?
    A: Report Facilities Work Issues Schooldude

    Q: I need a new door key, how do I request one?
    A: Please contact 587-SAFE

    Q: I forgot my security keypad code to log in and out of my building, how should I retrieve it?
    A: We cannot give keypad codes over the phone. Please contact 587-SAFE.

    Q: I have an exterior door that will not shut or lock, how should I report it?
    A: This is considered an emergency. Please contact 587-SAFE


    Report Facilities Work Issues 24/7 in Schooldude

    SchoolDude Questions contact Wes Tippit 405-301-6176