• Remember:  

    All desktop/laptop issues (repair, maintenance, software installations and updates) and network connectivity issues should be submitted to the IncidentIQ system or contact Client Services at (405) 587-HELP[4357].

    NWEA: Please contact the Curriculum, Instruction, & Professional Learning Department

    Canvas: If you have a question on how to do something or need to report a functionality issue,  click the Resources, Guides, and Help tab in the Canvas Global Navigation Bar (left side)

    IncidentIQ (Help Ticket System) – Please consult the Information Technology website

    Clever - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

    GoGuardian - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

    Blackboard Connect - Contact Communication Services

    Discovery Education Streaming – Contact your School Library Media Specialist

    EBSCO: Please contact your site Library Media Specialist

    Edplan - Contact the Special Education Department 

    Frontline Education

    Google Apps For Education (Training) - Consult the OKCPS Google Resource page

    Google Apps For Education (Functionality issues) - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

    Guest Network Access – Create a service request in IncidentIQ or call (405) 587-HELP[4357]

    Infinite Campus - Please contact Enterprise Services

    iObservation - Please contact the Human Resources department

    Mastery Connect - Please contact the Curriculum, Instruction, & Professional Learning Department

    Newline Interactive Flat Panels (IFP) – Contact our district Newline IFP provider

    SAP

    • Personal Documents - Contact Human Resources
    • Password Resets - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

    SchoolDude - Contact Maintenance at (405) 250-8904.

    SORA/Overdrive: Please contact your site Library Media Specialist

    Student Usernames / Passwords (Functionality issues) – Create a service request in IncidentIQ or call (405) 587-HELP[4357]

    Zoobeans: Please contact your site Library Media Specialist