Oklahoma City Public Schools

Remember:  

All desktop/laptop issues (repair, maintenance, software installations and updates) and network connectivity issues should be submitted to the IncidentIQ system or contact Client Services at (405) 587-HELP[4357].

NWEA: Please contact the Curriculum, Instruction, & Professional Learning Department

Canvas: If you have a question on how to do something or need to report a functionality issue,  click the Resources, Guides, and Help tab in the Canvas Global Navigation Bar (left side)

IncidentIQ (Help Ticket System) – Please consult the Information Technology website

Clever - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

GoGuardian - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

Blackboard Connect - Contact Communication Services

EBSCO: Please contact your site Library Media Specialist

Edplan - Contact the Office of Exceptional Student Services

Frontline Education

• Recruiting and Hiring - Contact Human Resources
• Substitutes - Contact Human Resources
• Professional Growth (Frontline) - Contact the Professional Development department

Google Apps For Education (Training) - Consult the OKCPS Google Resource page

Google Apps For Education (Functionality issues) - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

Guest Network Access – Create a service request in IncidentIQ or call (405) 587-HELP[4357]

Infinite Campus - Please contact Enterprise Services

iObservation - Please contact the Human Resources department

Ironclad - Please contact the Legal Services department

LinkIt - Please contact the Curriculum, Instruction, & Professional Learning Department

Newline Interactive Flat Panels (IFP) – Contact our district Newline IFP provider

SAP

• Personal Documents - Contact Human Resources
• Password Resets - Create a service request in IncidentIQ or call (405) 587-HELP[4357]

SchoolDude - Contact Maintenance at (405) 250-8904.

SORA/Overdrive: Please contact your site Library Media Specialist

Student Usernames / Passwords (Functionality issues) – Create a service request in IncidentIQ or call (405) 587-HELP[4357]

Zoobeans: Please contact your site Library Media Specialist