Who do I contact?

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The Newline Interactive Support Desk provides a searchable knowledge base of troubleshooting tips and information. They also have a YouTube Channel providing tutorials specifically for educators.

If, after exhausting these resources, you are still having issues, please contact Client Services at 587-HELP (4357)

Your first step is to contact your building's ETS representative for guidance determining your instructional needs.  Information on approved devices can be found in the OKCPS Technology Purchasing Guide, located in the Quick Links section of the Purchasing website.

Technology Acquisition Through Donation

The following mobile devices are incompatible with the OKCPS wireless network and OKCPS-IT is unable to support them:

- Android devices

- Kindle tablets

OKCPS-IT recommends the following mobile devices: Chromebooks or iPads (32GB or greater)

- All Chromebooks require an addition management license. Please contact Client Services (587-HELP) for more information.

- All iPads must be added to the OKCPS management system. Please contact Client Services (587-HELP) for more information.

For more comprehensive information regarding technology purchasing, please consult the OKCPS Technology Purchasing Guide.

District organizations (schools/offices) that acquire technology equipment without the proper approval will assume all support and financial responsibility. 

OKCPS uses the Lightspeed Web Filter to comply with all Federal regulations regarding student online safety.  If you find an educational resource blocked, please submit a Web Unblock Request to IncidentIQ or call 587-HELP (4357)