What are the minimum requirements to access my child's grades at home?
 

Before you can login to the parent interface, you need to make sure your computer meets the minimum requirements.  Visit the Requirements page to view this information. As with any internet based program, slower internet connections may have an effect on how quickly information loads in the parent interface.

Why do I keep getting an error message when I try to login?

When you attempt to login you may receive an error similar to this:   Make sure you turn the CAPS LOCK button on when typing your userid and password. Make sure that you are not mixing the letter O and the number zero in your userid or password. Close the browser, access the website, and try to login again. If you continue to have problems, contact your school to verify your userid and password.

When I click on the homework tab, I don't see any homework for a class.

The homework tab provides you with a look at all assignments that are labeled as homework.  As teachers add new assignments to the online gradebook, they must choose a category for the assignment.  If a teacher does not place an assignment in the Homework category, it will not be displayed in the Homework area of the parent interface. Example: A teacher assigns students to work on a project over the weekend.  When the teacher adds the assignment to the online gradebook, she can choose from many different assessment categories.  In this example, she chooses to place the assignment in the Project category.  This assignment will not be listed under the Homework section of the parent interface.  If the teacher has not recorded a grade or the student scored a zero, the assignment in this example will display in the Assignment section of the parent interface. see also Why did this assignment just show up for my child?

 

Why did an assignment just now show up?

When a teacher enters a new assignment in the online gradebook, they have control of how the assignment is displayed in the parent interface.  The teacher has the ability to restrict details or exclude an assignment from the parent interface.  This can be due to several reasons: The teacher places all assignments for the entire nine weeks into the gradebook at one time and does not want all of the assignments to be viewed. The teacher may wish to record ALL grades for an assignment before publishing it. The teacher anticipates that the score on an assignment may change. The teacher does not want students to know about a scheduled assignment. If you have questions about assignments in a class, please email the teacher.